sign language contact center

Customer Service Outsourcing On-Demand

Delivering exceptional service that ensures clarity and understanding.

180º

Starter Plan

$750/month

Perfect for small businesses or teams getting started with accessible customer service. Includes essential tools for call support, agent training, and customer engagement.

270º

Growth Plan

$2,000/month

Designed for growing companies that need multi-agent support, deeper insights, and better integrations. Unlock more tools, collaboration features, and customization.

360º

Enterprise Plan

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Tailored solutions for large teams and high-volume support. Includes full system integrations, deep brand customization, and priority support. Let’s build your ideal contact center.

bonus enterprise features

Add on to your customer service plan to maximize our services and your business reach.

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B2B

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B2C

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Lead Generation

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Collections

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Outbound Support

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Sign Agentic AI

bonus enterprise features

Add on to your customer service plan to maximize our services and your business reach.

A blue check mark in a circle

B2B

A blue check mark in a circle

B2C

A blue check mark in a circle

Lead Generation

A blue check mark in a circle

Collections

A blue check mark in a circle

Outbound Support

A blue check mark in a circle

Sign Agentic AI

Current Sign Languages We Provide Support For

A map of the world with various sign languages on it
A map of the world with three different languages on it.

Coming Soon: French Sign Language and Japanese Sign Language

Want more? We’re constantly working to add sign languages to our services. 

Why a Sign Language Contact Center?

At 360 Direct Access, our core services focus on sign language contact center and staffing solutions, as well as accessibility technology services that empower businesses to thrive. We offer customizable dedicated or shared live support options based on call volumes, and AI-driven enhancements for seamless, equitable communication. With a secure video platform and intelligent signing widgets, we create an inclusive, efficient, and fully accessible sign language and transcription contact center experience.

outbound sales generation

Connecting your business with new opportunities through direct communication.

Our approach to outbound sales generates significant results by leveraging ASL-fluent representatives and direct video communication on our innovative platform. We establish immediate rapport and trust with customers leading to faster lead qualification and stronger relationships from the initial outreach to effectively boost your outbound pipeline.

More Than Just a Service

Expanded use of the DVC alternative could greatly increase its benefits, as sign language users make thousands of calls weekly to federal government support lines. 

For example, according to data maintained by the TRS Fund administrator, over a recent 12-month period:

A card that says 'the social security administration's consumer support line ( 800-772-1213 ) handled 153,971 VRS calls, totaling 4,842,479 minutes

Inbound Answering Services

Providing prompt, professional responses to keep your customers engaged.

We offer customizable subscription plans to build a service that best supports your customer service needs.

With us, you get more than a service provider—you get a partner dedicated to making inclusivity effortless and impactful.

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We provide comprehensive accessibility support to meet your unique needs. This includes offering highly qualified interpreters to ensure seamless communication between Deaf and hearing individuals, expert guidance on accessibility compliance, and tailored solutions to help your organization exceed accessibility standards. 


Get in touch today and transform the way your company connects with the Deaf community.

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image of 360 direct access elements