Genuine Solutions for Accessibility & Inclusivity
more than just a service
At 360 Direct Access, our core services focus on sign language contact center and staffing solutions, as well as accessibility technology services that empower businesses to thrive.
With us, you get more than a service provider—you get a partner dedicated to making inclusivity effortless and impactful.
We provide comprehensive accessibility support to meet your unique needs. This includes offering highly qualified interpreters to ensure seamless communication between Deaf and hearing individuals, expert guidance on accessibility compliance, and tailored solutions to help your organization exceed accessibility standards.
Sign Language Contact Center Solutions
We deliver solutions that are customized to you by combining AI-powered accessibility with native sign language-fluent representatives to deliver remote, video-based customer support.
Offering customizable dedicated or shared live support options based on call volumes, and AI-driven enhancements for seamless, equitable communication. With a secure video platform and intelligent signing widgets, we create an inclusive, efficient, and fully accessible sign language and transcription contact center experience.
Tiered Subscription Plans for Live Support
Includes features like AI-Support
Outbound Sales Generation
English-to-text transcription with automatic translation into multiple languages
Inbound Answering Services
Providing prompt, professional responses to keep your customers engaged
Like what you see? Experience it for yourself.
Accessible Technology Solutions
Our accessible technology solutions are designed by native Deaf users to create a truly natural experience. A video platform based on WebRTC means no downloads, with every feature built through the Deaf lens, making accessibility simple, intuitive, and truly inclusive. With a deep understanding of sign language and visual communication, we ensure easy, clear, and effective interactions, providing solutions during open, closed and busy times.
Video Platform Leasing & Licensing
State-of-the-art platforms designed with accessibility in mind
Real-Time AI Transcriptions & Multilingual Translation Services
English-to-text transcription with automatic translation into multiple languages
Sign Language Recognition Software Solutions
Cutting-edge technology that bridges communication gaps
Sign Language Avatars & SignBots
Innovative tools for effortless customer interactions
Accessibility Support
Accessibility from 360 Direct Access goes beyond basic accommodations to a 360 degree approach. Members in the Deaf, DeafBlind, DeafDisabled, Hard of Hearing communities have varying needs to have an equitable experience in a variety of situations. Offering multiple solutions, customization, and continually innovating to achieve access for all, means our work never ends.
Professional Content Sign Language Translation Services
Comprehensive Sign Language Interpreting Services
Deaf Culture & Sign Language Training for Organizations
Accessibility Consulting Services
Ready to experience the difference for yourself?
There are solutions for the Deaf and hard of hearing community that you can tap into. Get in touch today and transform the way your company connects with the Deaf community.